Privacy notice
Last updated: 14 November 2026
This notice explains how Onedotworld Limited, a company registered in Ghana ("Onedotworld", "we"), handles personal data collected through www.onedotworld.com. We process personal data in line with Ghana's Data Protection Act, 2012 (Act 843).
What we collect
- Enquiries: the name, email, phone number, organisation and message you send through our contact form or our website assistant.
- Assistant conversations: the messages you type into the AI assistant. If you ask us to contact you, we send the conversation to our team with your details.
- Technical data: your IP address, used briefly to prevent spam and abuse.
Please do not share passwords, PINs, bank or card numbers, or ID numbers through the website.
How we use it
- To reply to your enquiry and to prepare demos or proposals you ask for.
- To run and protect the website.
We do not sell your data or use it for advertising.
The AI assistant
The website assistant is an AI system. Its answers can be wrong; our team confirms anything important. To produce replies, your messages are processed by our AI provider (Anthropic), which may process data outside Ghana under its commercial terms. Assistant conversations are not used to train public AI models.
Sharing
We share data only with service providers that help us run the website and email (our web host, email provider and AI provider), or when the law requires it.
How long we keep it
We keep enquiries for up to 24 months after our last contact with you, unless we enter into a contract with you, in which case contract records are kept as the law requires.
Your rights
You can ask to see, correct or delete the personal data we hold about you, or object to how we use it. Email info@onedotworld.com. You may also contact Ghana's Data Protection Commission.
Contact
Onedotworld Limited, 4th Floor, Excel House, near Junction Mall, Accra, Ghana. Email info@onedotworld.com, WhatsApp +233 54 070 6607.